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How To Write Achievements
Go back a page for Part 1 of our Resume and CV Writing Guide.
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Add some more detail around the ones which will impress the interviewer, based on the job advert. For example, you might write:
Awards
In 2008, I won the Retail Adviser Of The Year Award for my outstanding customer service and high sales volumes.Project Delivery/Cost Savings
In 2007, I delivered 2 major projects ahead of schedule. The first aimed to reduce turnaround time for customer queries from 48 to 24 hours. It in fact fell to 14 hours. The second aimed to rollout 2600 new phones to employees over 3 weekends. I was able to reduce this to 2, resulting in a cost saving of $1700.
References
There are mixed views on including references in your resume or CV. Some say you should because it shows:
a) you are thinking ahead, a good skill
b) you know others will support your application
If you DO decide to include references, remember to ask your referee's permission before giving any names to your potential employer!
Whether you include them in your CV or not, job references DO matter, so here's our advice to help you get good job references.
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