Here Are Typical Competency Based Interview Questions

A few pages before, we introduced competency interviews, gave advice on how prepare for them and promised you some example competency based interview questions.

On this page we look at how interviewers might assess your Conflict Management Skills.

If conflict management skills aren't needed in the job you're applying for, simply go back to the list of competences and choose ones relevant to your job -- we have many.

What Do Employers Look For?

When assessing your conflict management skills, interviewers look for past evidence that you:

• Encourage creative debate, open feedback and the sharing of opinions
• Anticipate and take action to prevent counter-productive confrontations
• Manage and resolve conflicts and disagreements in a fair and effective way

Example Questions Asked At Competency Interviews For Conflict Management

Here are some example competency interview questions covering conflict management. In-between the main questions are examples of probing questions you might be asked if your interviewers want more information.

• Describe a time when they was conflict in your team

- What action did you take?
- Why?
- What was the outcome?
- What would you do differently next time?

• Do you think conflict or differences of opinion can ever be positive forces in a company?

- Why or why not?
- Can you give us an example of where you think they have been a positive force?

• Describe a time when you disagreed with someone at work about how to do things

- How did you feel?
- What was your approach?
- What was their reaction?
- What was the outcome?

• Tell me about a time when you had to present an idea and experienced conflict

- How did the conflict show itself?
- What did you do?
- Was the conflict resolved?

• Can you tell me about a situation where conflict led to a negative outcome

- What prevented a positive outcome?
- How did you feel?
- What did you learn from the experience?

Other Competency Based Interview Questions

We have additional example competency interview questions, including ones on Adaptability, Communication, Management and so on. Just go back to the list of competences and read the ones relevant to the job you're applying for.

You'll also find 5 steps on how to answer competency based interview questions - worth a look!

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